Search results appear, but selected products do not show up in My Products.

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Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Settings -> Amazon

Step-by-Step Fix Walkthrough

Fix Step 1: Go to PassiveWP -> Products -> Find Products and select 1-3 rows only.

Go here WordPress Admin→PassiveWP→Settings→Amazon

Do this In WordPress Admin→PassiveWP→Settings→Amazon, do this in order: open the relevant panel, find the control related to "Go to PassiveWP→Products→Find Products and select 1-3 rows only.", apply one change, click Save/Run, then reload once to confirm it stuck.

Confirm No blocking error banner appears, and the next step is available.

Fix Step 2: Run import for the small batch and wait for completion notice.

Go here WordPress Admin→PassiveWP→Settings→Amazon

Do this In WordPress Admin→PassiveWP→Settings→Amazon, run a small import/fetch first (1-5 items) so you can verify data quality before scaling up.

Confirm New rows should appear in the list and be editable.

Fix Step 3: Open My Products and search by ASIN/title to confirm records exist.

Go here WordPress Admin→PassiveWP→Settings→Amazon

Do this In WordPress Admin→PassiveWP→Settings→Amazon, do this in order: open the relevant panel, find the control related to "Open My Products and search by ASIN/title to confirm records exist.", apply one change, click Save/Run, then reload once to confirm it stuck.

Confirm No blocking error banner appears, and the next step is available.

Fix Step 4: If missing, retry in a smaller batch and run Amazon connection test.

Go here WordPress Admin→PassiveWP→Settings→Amazon

Do this In WordPress Admin→PassiveWP→Settings→Amazon, click "Check API Connections" and wait for the status table to finish.

Confirm Check API Connections should show successful status with no country-level errors.

Most Common Causes

• No products were actually selected before running import.
• Background queue is stalled or delayed.
• API request throttling interrupted the import batch.

How to Prevent It Next Time

• Import in small waves before large catalog pulls.
• Keep API connections healthy before bulk work.
• Prioritize high-intent products instead of importing everything.

When to Contact Support

• You completed every fix step and still get the same error.
• The issue impacts revenue-critical pages or high-volume campaigns.
• You can share timestamps, affected link/product IDs, and screenshots of the exact error state.