Insights request does not finish or errors repeatedly.
Where to Check in PassiveWP
WordPress Admin -> PassiveWP -> Amazon Earnings -> Overview
Step-by-Step Fix Walkthrough
Fix Step 1: Verify OpenAI test success first.
Go here WordPress Admin→PassiveWP→Amazon Earnings→Overview
Do this In Amazon Earnings, set date range first, then review cards/tables and open deeper views for anomalies.
Confirm Imported/report totals should align with the selected date window from your source file.
Fix Step 2: Use a complete date range with enough data points.
Go here WordPress Admin→PassiveWP→Amazon Earnings→Overview
Do this In Amazon Earnings, set date range first, then review cards/tables and open deeper views for anomalies.
Confirm Imported/report totals should align with the selected date window from your source file.
Fix Step 3: Reduce concurrent jobs and retry insights run.
Go here WordPress Admin→PassiveWP→Amazon Earnings→Overview
Do this Open Amazon Earnings→Reports, set date range and options, then click Generate Insights and wait for completion.
Confirm Imported/report totals should align with the selected date window from your source file.
Fix Step 4: Start with shorter date windows for initial tests.
Go here WordPress Admin→PassiveWP→Amazon Earnings→Overview
Do this In Amazon Earnings, set date range first, then review cards/tables and open deeper views for anomalies.
Confirm Imported/report totals should align with the selected date window from your source file.
Most Common Causes
- OpenAI connectivity/quota issues.
- Insufficient imported data for selected range.
- Queue congestion from other active jobs.
How to Prevent It Next Time
- Run insights on regular complete periods (weekly/monthly).
- Keep queue load moderate during insights generation.
- Monitor OpenAI usage headroom.
When to Contact Support
- You completed every fix step and still get the same error.
- The issue impacts revenue-critical pages or high-volume campaigns.
- You can share timestamps, affected link/product IDs, and screenshots of the exact error state.
