Historical plugin data is missing after reinstall.
Where to Check in PassiveWP
WordPress Admin -> PassiveWP
Step-by-Step Fix Walkthrough
Fix Step 1: Check retention-related settings before uninstalling.
Go here WordPress Admin→PassiveWP
Do this In WordPress Admin→PassiveWP, do this in order: open the relevant panel, find the control related to "Check retention-related settings before uninstalling.", apply one change, click Save/Run, then reload once to confirm it stuck.
Confirm No blocking error banner appears, and the next step is available.
Fix Step 2: Restore from backup if available.
Go here WordPress Admin→PassiveWP
Do this Use WordPress Admin→PassiveWP to run generation for one item first, review the output manually, then continue with the remaining items.
Confirm Generation should complete without authentication, quota, or model errors.
Fix Step 3: Re-import critical earnings/product datasets where possible.
Go here WordPress Admin→PassiveWP
Do this In WordPress Admin→PassiveWP, run a small import/fetch first (1-5 items) so you can verify data quality before scaling up.
Confirm New rows should appear in the list and be editable.
Fix Step 4: Rebuild key settings and validate flows carefully.
Go here WordPress Admin→PassiveWP
Do this Open WordPress Admin→PassiveWP, click the test/validate action in that screen, and wait for the result notice before continuing.
Confirm You should see a Connected/Success result with no red error notice.
Most Common Causes
- Delete-on-uninstall option was enabled.
- Assumed uninstall would preserve all historical tables.
- No backup before major plugin lifecycle changes.
How to Prevent It Next Time
- Back up database before uninstall/reinstall events.
- Use staging for risky changes first.
- Document retention policy for your team.
When to Contact Support
- You completed every fix step and still get the same error.
- The issue impacts revenue-critical pages or high-volume campaigns.
- You can share timestamps, affected link/product IDs, and screenshots of the exact error state.
