You updated product title/CTA/description, but old content still appears on pages.
Where to Check in PassiveWP
WordPress Admin -> PassiveWP -> Products -> My Products -> Edit Product
Step-by-Step Fix Walkthrough
Fix Step 1: Open PassiveWP -> My Products, edit the exact product used in the article, and save again.
Go here WordPress Admin→PassiveWP→Products→My Products→Edit Product
Do this Complete the field changes in WordPress Admin→PassiveWP→Products→My Products→Edit Product, then click Save Changes and do not leave the page until the success notice appears.
Confirm The item should appear/update in My Products and be visible on at least one live page preview.
Fix Step 2: Purge WordPress cache and CDN cache for the affected URL.
Go here WordPress Admin→PassiveWP→Products→My Products→Edit Product
Do this In WordPress Admin→PassiveWP→Products→My Products→Edit Product, do this in order: open the relevant panel, find the control related to "Purge WordPress cache and CDN cache for the affected URL.", apply one change, click Save/Run, then reload once to confirm it stuck.
Confirm The item should appear/update in My Products and be visible on at least one live page preview.
Fix Step 3: Open the article in Gutenberg and confirm the block references that product ID.
Go here WordPress Admin→PassiveWP→Products→My Products→Edit Product
Do this In WordPress Admin→PassiveWP→Products→My Products→Edit Product, do this in order: open the relevant panel, find the control related to "Open the article in Gutenberg and confirm the block references that product ID.", apply one change, click Save/Run, then reload once to confirm it stuck.
Confirm The item should appear/update in My Products and be visible on at least one live page preview.
Fix Step 4: Reload in a private browser and verify the updated text/buttons now appear.
Go here WordPress Admin→PassiveWP→Products→My Products→Edit Product
Do this In WordPress Admin→PassiveWP→Products→My Products→Edit Product, do this in order: open the relevant panel, find the control related to "Reload in a private browser and verify the updated text/buttons now appear.", apply one change, click Save/Run, then reload once to confirm it stuck.
Confirm The item should appear/update in My Products and be visible on at least one live page preview.
Most Common Causes
- Page cache/CDN still serving older rendered blocks.
- Edits were made to a different product entry than the one used in post content.
- Product block on the page was manually overridden.
How to Prevent It Next Time
- Use one source of truth per product instead of duplicate entries.
- Run a quick private-window QA after major product edits.
- Document cache purge steps in your publishing SOP.
When to Contact Support
- You completed every fix step and still get the same error.
- The issue impacts revenue-critical pages or high-volume campaigns.
- You can share timestamps, affected link/product IDs, and screenshots of the exact error state.
