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Cannot Verify Which Link Drove a Conversion

Step-by-step help for troubleshooting / links and tracking, including where to click, what to change, and how to confirm it worked.

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Cannot Verify Which Link Drove a Conversion

Troubleshooting / Links and Tracking

How this article is organized
Go hereUse the route chips to see the exact menu path before you click.
Do thisFollow the action callout to make the change without extra guesswork.
ConfirmUse the verification cue to make sure the fix actually worked.

Conversion appears, but source link/campaign is unclear.


Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Branded Links -> My Links

Step-by-Step Fix Walkthrough

Fix Step 1: Confirm click ID injection and postback return mapping.

Go here WordPress AdminPassiveWPBranded LinksMy Links

Do this In "Attribution & Conversion", set Click ID param, copy Trackback Webhook URL, configure network postback, then run one test conversion.

Confirm Private-window click tests should route correctly and keep required attribution params.

Fix Step 2: Reduce redirect chain complexity.

Go here WordPress AdminPassiveWPBranded LinksMy Links

Do this Use WordPress AdminPassiveWPBranded LinksMy Links to run generation for one item first, review the output manually, then continue with the remaining items.

Confirm Private-window click tests should route correctly and keep required attribution params.

Fix Step 3: Standardize campaign and slug naming conventions.

Go here WordPress AdminPassiveWPBranded LinksMy Links

Do this In Basics, set "Branded URL" with a unique lowercase slug (no query/hash), then continue when validation passes.

Confirm Private-window click tests should route correctly and keep required attribution params.

Fix Step 4: Run controlled click-to-conversion tests per source.

Go here WordPress AdminPassiveWPBranded LinksMy Links

Do this Open WordPress AdminPassiveWPBranded LinksMy Links, click the test/validate action in that screen, and wait for the result notice before continuing.

Confirm Private-window click tests should route correctly and keep required attribution params.

Most Common Causes

  • Click ID not passed consistently through flow.
  • Multiple redirects stripping parameters.
  • Campaign naming not standardized.

How to Prevent It Next Time

  • Use a fixed attribution checklist for new campaigns.
  • Avoid launching traffic before end-to-end tests pass.
  • Keep source naming consistent across channels.

When to Contact Support

  • You completed every fix step and still get the same error.
  • The issue impacts revenue-critical pages or high-volume campaigns.
  • You can share timestamps, affected link/product IDs, and screenshots of the exact error state.

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